Agentic Operational Intelligence™ · Seattle, WA

When Operations
Can't Afford
to Wait

For $5M–$100M e-commerce and industrial companies: autonomous AI systems that detect fraud, equipment failures, and operational threats in real time — resolving them without manual queues or human delay.

Free 30-min call · No pitch · No commitment required

Agentic Operational Intelligence™
01

Detect

High-volume signal ingestion & anomaly detection at scale

02

Investigate

Autonomous agent cross-references context & history

03

Act

Corrective action without human review queues

Free · No Login Required

Workflow Automation Analyzer

Paste any manual process. An AI agent scores automation potential and returns a prioritized action plan in under 60 seconds.

Run the Analyzer →
Free · Operational Intelligence Readiness

OI Readiness Scorecard

12 questions. 5 dimensions. Find out exactly where your operations sit on the AI readiness curve — fraud, IoT, or SaaS ops.

Take the Scorecard →

Your operations are generating signals. Nobody's acting on them.

📋

Manual review queues drowning your team

Fraud alerts, anomaly flags, and exceptions pile up faster than humans can process them — costing money and morale.

🔔

Alert fatigue killing response quality

300+ daily alerts, 80% false positives. Teams have learned to ignore the noise — which means missing the signal that matters.

🔧

Reactive maintenance eating profitability

You find out about equipment failures when the equipment fails. Every unplanned outage costs multiples of what prevention would have.

🤖

AI initiatives stalling without leadership

The tools exist. The budget was approved. But without a leader who's built agentic systems, pilots never reach production.

Engagements built around outcomes, not hours

Every engagement starts with a structured assessment so you know exactly what you're investing in before any retainer begins.

🛡️
Fraud Prevention

Agentic Fraud & Abuse Prevention

Autonomous detection and decisioning systems that replace manual review queues with AI agents that investigate, decide, and act in real time.

  • Fraud stack assessment & gap analysis
  • ML anomaly detection pipeline design
  • Agentic investigation workflow build
  • Chargeback dispute automation
  • Trust & safety platform architecture
Retainer from $10K/mo · or project-based
⚙️
Industrial IoT

Predictive Operations & IoT Intelligence

Move from reactive maintenance and alert fatigue to AI-powered operational intelligence that predicts and prevents failures before they occur.

  • IoT platform modernization roadmap
  • Predictive maintenance agent design
  • Real-time telemetry & anomaly detection
  • Edge-to-cloud data pipeline architecture
  • Managed services AI capability build
Retainer from $10K/mo · embedded or remote
🚀
AI Transformation

AI Transformation & Modernization

For SaaS and B2B companies carrying legacy debt and losing ground to AI-native competitors — a clear roadmap from where you are to where you need to be.

  • Technology & AI readiness assessment
  • Legacy modernization strategy
  • Agentic workflow automation
  • Engineering org upskilling programs
  • AI vendor selection & governance
Retainer from $10K/mo · 3-month minimum
🔬
For PE Firms

Technical Due Diligence

Pre-acquisition technology assessments for PE firms with IoT or e-commerce portfolio companies. Fast, structured, and calibrated to investment decisions.

  • Technology stack quality assessment
  • Scalability & architecture risk review
  • Security posture & compliance audit
  • Engineering team capability evaluation
  • AI/ML maturity scoring
$5K–$15K · 1–2 week fixed project
📊
Ongoing CTO

Fractional CTO Retainer

Ongoing executive technology leadership — strategy, team oversight, AI implementation, vendor management, and board-level communication.

  • Technology strategy & quarterly roadmap
  • Engineering team leadership & mentoring
  • Vendor & partner management
  • Board and investor communication
  • Hiring and org design advisory
$10K–$15K/month · 10–20 hrs/week
Entry Point

Operational Intelligence Assessment

A structured 3-week diagnostic that maps your current state, identifies the highest-value AI opportunities, and delivers a prioritized implementation roadmap.

  • 5-domain maturity scoring framework
  • Technology architecture review
  • Security & compliance gap analysis
  • AI readiness benchmarking
  • 90-day quick wins identification
$3,500–$5,000 · 3-week fixed engagement

Not sure where to start? Begin with a diagnostic.

Most engagements start with a 3-week Operational Intelligence Assessment — a low-risk entry point with a clear deliverable and defined next steps.

Schedule Your Assessment →

From first call to first results in 60 days

A structured process designed to minimize your time investment while maximizing what gets learned and delivered quickly.

1
Week 1

Discovery Call

30 minutes to understand your context, primary pain points, and whether there's a fit worth exploring.

2
Weeks 1–3

Assessment

Operational Intelligence Assessment across 5 domains. Findings presented with a prioritized roadmap and quick wins.

3
Weeks 4–12

Implementation

Focused retainer executing the highest-value roadmap items with monthly progress reviews with leadership.

4
Ongoing

Scale & Sustain

Ongoing fractional CTO partnership or transition to internal ownership — with documentation, training, and handoff support.

Outcomes that show up in the business

Drawn from prior engagements at Amazon, Boeing, and Dedicated Computing — the same patterns applied to your scale.

AWS IoT Analytics · Industrial Platform

Managed IoT Services Platform

Owned and led delivery of AWS IoT Analytics — low-latency, highly available managed services continuously monitoring equipment and triggering automated responses.

5-9s
Availability
10x
Team scale built
Boeing / Jeppesen Foreflight · Modernization

Legacy Modernization & AI Automation

Led architecture reviews and modernization strategy for 40+ legacy on-premise applications, plus agentic AI automation in aviation data workflows.

95%
Compliance (from 30%)
85%
CVE reduction in 6mo
Dedicated Computing · PE-backed CTO

IoT Strategy & Managed Services Build

Defined IoT managed services strategy, built the software org from scratch, and drove $7M EMEA expansion for a PE-backed hardware company.

$7M
EMEA revenue
85%+
On-time delivery (from <50%)

Built for companies where operations are the business

Best suited for companies where the core value proposition depends on operational reliability, transaction integrity, or connected systems at scale.

🛒

E-commerce & Marketplace Operators

$10M–$100M GMV companies struggling with fraud, chargebacks, seller abuse, or manual review burdens that scale with revenue.

Fraud PreventionTrust & SafetyMarketplace Integrity
🏭

Industrial Manufacturers & MSPs

$25M–$150M manufacturers and managed services providers with connected equipment dealing with alert fatigue and first-generation IoT hitting its limits.

Predictive MaintenanceIoT ModernizationField Service Ops
💼

B2B SaaS & Platform Companies

$10M–$50M ARR SaaS companies carrying legacy technical debt, losing engineering velocity to maintenance, and needing technology leadership to navigate AI transformation.

ModernizationAI StrategyEngineering Ops
📈

PE Firms with IoT or E-commerce Portfolio Companies

Private equity firms requiring pre-acquisition technical due diligence or post-acquisition technology leadership. The practice understands both the technology and the EBITDA lens — with direct experience inside PE-backed companies.

Technical Due DiligencePost-Acquisition IntegrationValue CreationEBITDA Impact

Three ways to work together

Every engagement starts with a conversation. Most begin with an assessment.

Entry Point

Operational Intelligence Assessment

$3,500–$5,000
3-week fixed engagement
  • 5-domain technology assessment
  • Security & compliance gap review
  • AI readiness scoring
  • Prioritized roadmap deliverable
  • Executive presentation of findings
Start Here
Most Popular

Fractional CTO Retainer

$10K–$15K/mo
3-month minimum · typically 12–18 months
  • 10–20 hours per week dedicated
  • Technology strategy & roadmap ownership
  • Engineering team leadership
  • Monthly executive reporting
  • Agentic AI implementation guidance
  • Vendor & partner management
Book a Discovery Call
Investors & Acquirers

Technical Due Diligence

$5K–$15K
1–2 week project engagement
  • Pre-acquisition tech stack review
  • Architecture & scalability risk
  • Security & compliance posture
  • Team capability evaluation
  • Investment-grade findings report
Discuss Your Deal

Agentic Technology Partners

Stragentech is a specialized fractional CTO practice building autonomous operational intelligence systems for e-commerce, industrial, and SaaS companies. The practice draws on 25+ years of production experience building systems at Amazon, Boeing, and AWS — applied to the scale and urgency of growing businesses.

Work spans three core domains: fraud and abuse prevention, industrial IoT intelligence, and AI-led modernization for legacy-heavy businesses. Every engagement is structured around measurable outcomes, not deliverables that sit on a shelf.

Part of the CTOx Network
Member of CTOx.com — a vetted network of 220+ fractional CTO operators, providing access to specialized expertise when engagements require it
Seattle, WA · Available remote nationwide
📄

Stragentech Service Overview

A concise one-pager covering practice areas, engagement models, and prior results — designed for sharing with your leadership team or board.

Download 1-Pager (PDF) →
PDF COMING SOON · CONTACT FOR OVERVIEW

Trusted by operators and executives

★★★★★

"The team brings a rare ability to translate deeply complex technical architecture into business decisions the whole executive team can act on. They don't just tell you what's wrong — they tell you what it's costing you."

JM
James M.
Engineering Director · Amazon Marketplace
★★★★★

"What stood out was the ability to walk into a room with the COO, CFO, and engineering leads and hold each conversation simultaneously — speaking the right language to each person without losing any of them."

SR
Sandra R.
VP Operations · Dedicated Computing
★★★★★

"The practice brings the structured thinking of systems built at Amazon scale, but adapted immediately to what a $30M company actually needs. The assessment alone was worth the engagement."

DK
David K.
CEO · Mid-Market E-commerce

Thinking on operations, AI, and scale

Practical frameworks for CEOs and operators navigating AI transformation without a full-time technology leader.

🛡️
Fraud Prevention

What Amazon's Fraud Prevention Systems Can Teach Your E-commerce Company About AI Automation

The architecture patterns behind $37M in fraud savings — and how to apply them at 1/100th the scale.

8 min read · Coming soon
⚙️
Industrial IoT

Why Your IoT Platform Is Drowning in Alerts Nobody Acts On — and How Agentic AI Fixes That

Alert fatigue isn't a people problem. It's an architecture problem. Here's the fix.

6 min read · Coming soon
🚀
AI Transformation

5 Things We Learned About AI Readiness from Modernizing Boeing's Legacy Stack

Lessons from taking 40+ legacy applications and a 30% compliance posture to 95% in 18 months.

7 min read · Coming soon

Discover What's Possible in 60 Days.

Every engagement begins with a free 30-minute discovery call. No pitch, no pressure — just a conversation to see if there's a fit worth exploring.

✉️
Email
info@stragentech.com
💼
LinkedIn
linkedin.com/in/bilalakhan
🌐
Apps
apps.stragentech.com
📍
Location
Seattle, WA · Available Remote
Also a member of
CTOx.com — a vetted network of 220+ fractional CTO operators. Every engagement benefits from the network's depth when specialized expertise is needed.